I ordered contacts, waited over a week and never received any updates. When I reached out to customer service, they said there was an issue with the order processing and that it should be cancelled and resubmitted. I did that, reordered, waited another week, contacted customer service and was told the contacts were no longer available - very frustrating. This has been the short version of my frustrations and issues. I ended up ordering more contacts, different brand and product, now when I check the order status it says the contacts have been delivered to my house, but I STILL haven't even received them yet.
I don't trust Target Optical's website or any updates Target Optical Online provides anymore, there are clearly some major issues with it's statusing and logistics. I'm waiting for prescription sunglasses still as well I ordered over a week ago, I still haven't received an update, and I'm afraid I won't receive them and they'll become unavailable and I'll have to start all over again. I'm just so irritated, how many times do I need to order something with Target Optical Online for it to be done right? How can I trust that when I pay Target Optical Online that they will fulfill at this point, or that there won't be continued issues moving forward?
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