I ordered custom tarps expecting them to match the dimensions I provided, including the promised leeway. I followed all their measuring guidelines and confirmed the details with their design team. However, I received tarps that were too small and unusable. I provided evidence, including photos and videos, but their customer service was dismissive and unhelpful, dragging out the process for two weeks before closing my case without resolution. Their lack of accountability highlights serious quality control issues. Further research showed that this service is part of a group with similar complaints about defective products and poor support. If you value your time and money, avoid this service and its affiliated brands.
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