I was under the impression this company was in British Isles and owned and operated by British (Scots and English). I thought the items were bespoken from Scotland or England. The website is very deceiving, and WRONG ITS CHINESE FRONT COMPANY. I should have looked much closer as company is from and operates out of Shanghi, China with NO SCOTTISH HERITAGE KNOWLEDGE. I feel I was Shanghi'd, they got all my order incorrect and took me over six emails and I had to take over 20 photographs to prove to them they applied the a wrong Clan Crest on the correct Tartan on polo shirts. In addition since they applied the wrong Clan Crest, I asked for the men's shirts to be of a larger size. Beware the size charts are highly inaccurate, all their sizes on the Men's chart look big, as the Men's Polo Shirt shows size 44 chest, real size on polo shirt measures 38.75, waist shows 40, reality waist is 37.75. Customer Service stalls, procrastinates or asks for more information so you want to just get feed up and quit r exchange process. This company never followed through with any exchanges as they kept asking for more and more useless information and photographs. Typical for Chinese companies to work on your patience and quit. Regarding the quality of the shirts, the material of the shirts are a very cheap polyester material, not a cotton blend, uncomfortable to touch or wear, especially during hot summer and fall day here in Florida. We know the value of cotton and linen during this heat. The webpage never really states this is a pure polyester, but rather word play insinuates cotton blend. If I knew this was a Chinese Company, no way would I ever purchase anything from them. As my family is Scottish and we have purchase many items from Scotland and England, all of high and excellent quality with high end Customer Service. In addition, arrival of product took about a month with three different packages all coming from Shanghi China. Will not purchase again, back to the higher price, excellent quality of the British mad and Scottish shops I can trust. Even though we do know British shops do purchase items from Pakistan and China, we just ask before we purchase and British are always honest. So sorry was hoping so much this company was of a quality we could trust,
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Explore Scottish heritage and style at Tartan Vibes Clothing. Discover clan-inspired fashion, decor, and accessories. Embrace your Scottish roots in every stitch.
