I had an issue with a bike that I purchased from Tarty Bikes that fell within its warranty period. After sending a pic of the problem to Ben, he immediately sent me a replacement part free of charge. I didn't need to deal with the bike company, answer any questions, or fill out paperwork-the part just showed up at my house.
Beyond the free replacement, Ben sent detailed and clear instructions on how to replace the part myself. He even offered to meet on WhatsApp to go through the process with me. And, if I didn't feel comfortable doing this myself offered to pay for my local bike shop to complete the repair for me.
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TartyBikes is the world's leading online trials bike shop with a huge selection of trials bike products available including Onza, Monty, Koxx, Try-All, Echo, ZOO, Yaabaa and many other trials bike brands.
