Review Time
I had a very disappointing experience with the service. I paid two premiums of 50000 each, but after learning more about them, I chose not to continue with the policy. Initially, I was told I could withdraw my money after 2 years, but now they claim they will only refund a third of my principal amount. This company feels fraudulent; I would advise against investing with them.
I had a very disappointing experience with the service. I paid two premiums of 50000 each, but after researching, I decided not to continue with the policy. Initially, I was told I could withdraw my money after 2 years, but now they claim they will only return a third of my principal amount. This company is a fraud; I would advise against investing with them.
They have the worst customer service imaginable. I tried to renew my vehicle insurance proactively, calling them well in advance. However, due to a name error from the original agent, I couldn't make the payment. I submitted a request for correction, but despite my continuous follow-ups, nothing has been resolved. They even sent emails to an old address. I ended up wasting a significant amount of time dealing with their unhelpful agents who seem poorly trained and lack basic information.
I question whether it's worth buying insurance at all. The provider claims to be all-inclusive, yet there are numerous exclusions. We purchased a travel insurance plan to cover unexpected issues, but when we faced delays, our claim was rejected for reasons not outlined in the policy. It's frustrating that proper details weren't provided upfront. I recommend getting everything in writing from the company to avoid future complications.
I had a very frustrating experience. I submitted all required documents, yet they keep asking for more. Their staff is unresponsive, and I deeply regret my decision. I expected better from a company associated with a reputable brand.
This is one of the worst insurance companies for health care services. I purchased a premium policy for my family, but when my wife faced a health issue, they declined my refund request for trivial reasons that weren't disclosed initially. They excel at collecting premiums but are lacking in service when it comes to claims.
I bought travel insurance and now find myself in a difficult situation while abroad. The agents are unresponsive to my messages, and I cannot use the online portal due to issues with my phone number. Despite submitting documents multiple times, they continue to ask for more, leading to immense frustration.
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