Horrible,worst experience-DO NOT USE - (4) Taxact "reps" gave me incorrect information regarding both Taxact Efile Submission Date/Time, and most importantly (3 separate reps and phone calls) gave me COMPLETELY WRONG info on the 2025 IRS (MeF) shutdown date/time (I tried to correct them as I viewed the MeF status live on IRS.gov website) - and ended up the (4) was WRONG on their own (Taxact) shutdown. We used to use Taxact but large price increases that do not offer value - and now the worst, most uninformed, I have ever experienced - SAD! We will continue to use other services, and stay away from major poor customer experiences
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