Taxfyle filed two years of my taxes while they partnered with Bench Accounting. I was just notified in December 2025 that for the first year of taxes they filed for me in 2021 they did not file a very important form (568) with the state of California and as it was many years ago, I'm now faced with refiling fees as well as hundred of dollars in fines from the state of CA.
I first tried to resolve this directly with Taxfyle but they refused to help. I opened a case on BBB and they still refuse to help me even though my issue is the direct result of their tax pro's error. They even went as so far to blame me for not asking enough questions or seeing that the form was missing when they filed my taxes. If I knew everything that was supposed to go in a tax return why would I be using a professional service?!
Avoid this company at all costs as they do not stand by the work of their accountants and do not support their customers. They wouldn't even refile my return for me even though they were the ones to mess it up! Hard pass, I wouldn't wish their services upon my worst enemy.
Not to mention their support is all AI on their site and hard to get ahold of anyone. Awful company.
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