Awful communication. CPQ3LX-1 booking code: Friday 09/01/2026 we had booked 3 weeks in advance to be collected from Charles de Gaulle airport (flying out of Birmingham) at 10am. Thursday night, when Storm Goretti hit, while we were staying at Birmingham Airport Hotel, we were notified that our flights had been cancelled and new ones arranged for a later landing at CDG.We immediately sent Taxi2Airport an update on email as well as on the WhatsApp Group chat they had created. We also tried calling and texting the driver, whose details we had been given, without success.Numerous communications were sent without response, other than automated email saying the driver was on his way the next morning, and then later an email saying that this would be treated as a customer no-show and no reschedule or refund would be considered.We are currently in the legal process of obtaining a refund, however this is more of a warning to the public to be very careful about paying in advance for this companies service, as you most likely will forfeit your payment if a flight is delayed.
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We are an online reservation system for airport transfers all around the globe.
With many years of experience in the transportation field, TAXI2AIRPORT.COM has all the expertise to ensure comfortable and reliable private travel (both leisure and business) from most of the international airports to your preferred destination.
Our dynamic and multilingual team has great pleasure in assisting you with your travel plans. Small, medium or large sized vehicles, we'll do our utmost best to meet your requirements on all levels.See more