I booked a taxi through Taxicode but decided to cancel after another booking made for a family member was cancelled by Taxicode at the last minute, leaving them without transport for a family wedding. My own booking hadn’t been confirmed yet, so I was worried the same thing might happen again. Just a warning: make sure you read the small print — if you cancel between 11 and 30 days before the booking, they charge 75% of the original cost.
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IMPORTANT: BEFORE POSTING A NEGATIVE REVIEW WE WOULD ENCOURAGE CUSTOMERS TO CONTACT US ON 0203 962 1736. Our customer services team will help to resolve any issues customers feel are unresolved. The line is open between 9 am and 5 pm Monday to Friday. Alternatively, email help@taxicode.com
Taxicode ground transport providers complete over 1000 bookings each day for customers who book via the Taxicode website. Taxicode is an aggregator of ground transport companies and is not a minicab company or transport operator.See more
