Would never use this company again!!They cancelled my 2 taxis 45 minutes before pick up time. I rang to complain! They said I would get a refund.Then 10 minutes before pickup time a taxi company messaged me to say they had been dispatched!! As they were not local they would have been over half an hour late. I said to them that I didn’t order them, as Taxicode had cancelled my order! Apparently another company sent a taxi too. I don’t know why, as my taxis had been cancelled!! I am still waiting for a response to get my money back! 😡
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IMPORTANT: BEFORE POSTING A NEGATIVE REVIEW WE WOULD ENCOURAGE CUSTOMERS TO CONTACT US ON 0203 962 1736. Our customer services team will help to resolve any issues customers feel are unresolved. The line is open between 9 am and 5 pm Monday to Friday. Alternatively, email help@taxicode.com
Taxicode ground transport providers complete over 1000 bookings each day for customers who book via the Taxicode website. Taxicode is an aggregator of ground transport companies and is not a minicab company or transport operator.See more
