Taxi firm Phoenix Ground Transport assigned for our trip back from the airport was awful.
Wasn't tracking the flight as promised, wanted us to walk to the car park rather than the paid for meet and greet service. Taxi was not very clean inside.
Driver was not honest about how far away he was and arrived after our booked time.
Terrible experience, will be contacting to request a refund but after reading previous reviews I not holding my breath
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IMPORTANT: BEFORE POSTING A NEGATIVE REVIEW WE WOULD ENCOURAGE CUSTOMERS TO CONTACT US ON 0203 962 1736. Our customer services team will help to resolve any issues customers feel are unresolved. The line is open between 9 am and 5 pm Monday to Friday. Alternatively, email help@taxicode.com
Taxicode ground transport providers complete over 1000 bookings each day for customers who book via the Taxicode website. Taxicode is an aggregator of ground transport companies and is not a minicab company or transport operator.See more
