I am a frequent flyer, I use your taxi service regularly. This is the first time I would have cause to complain.The driver complained that he had had to wait two hours for me to arrive ( I had not pre-booked). When he went to take my money he asked if I wanted to add a tip - I said no because he had thrown my suitcases into the boot.He then argued that he hadn't, I insisted that he had, so he said" How do you think they handle your suitcases on the flight?"I replied he wasn't ON the flight, and I refused to give him a tip.He made it known that he was not happy to not receive a bonus.
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We are the ONLY official taxi/private hire transfer service operated from Gatwick Airport. We're safe, reliable and trusted. You'll find our friendly team at both airport terminals - offering an unbeatable service at a great price. We never charge booking fees, the quoted fare we display is always the price you will pay and there is no cost for cancellation.
