If I could rate zero stars, I would! They canceled our transfer just two hours before pickup due to vague terms that had nothing to do with our booking. After assuring a refund in 2-3 business days, it seems they never intended to return our money. Their automated responses are frustrating, and after nearly three weeks, we still haven’t received a refund and they’ve stopped replying. DO NOT TRUST THIS SERVICE! A regular taxi would have cost €55, so don’t fall for this scam.
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