Software was incapable of accurately preparing Indiana state tax return. I had to call 4 times to the support for Indiana schedule G. They were telling me that I was ineligible to take Offset credit and pointed me to the instructions for line 1. The credit I was trying to claim was on line 5 and it was explained on the next page. This is the software error that lead people overpaying their state taxes. As the former CPA I’m very familiar with the credit so I ended up preparing State return by hand and getting refund for my Indiana prep fees . Your support person finally agreed that I was eligible for credit but told me that Tax Slayer does not support it. If I knew it from the beginning, I would have used TurboTax. Software should support all legal tax deductions otherwise the taxpayers end up overpaying what they legally owe!
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