Because the sales person who helped us in person advised me in the wrong size, I was not able to wear my wedding ring. When later I later returned my ring for re sizing in person, a friendly colleague sent it off. I was told it would take 10 days and that customer care would be in touch.I chased by email and twice by phone and was always told a message was passed on and that they would call me back. They never did..Given the price of their rings, you’d expect competent sales people and if they dropped the ball, a responsive customer care team.I’m still waiting for my issue to be resolved. Can you help Taylor and Hart?EDIT:The reply by Taylor and Hart below is incorrect.
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enquiries@taylorandhart.com
UK: 0203 126 4915
U.S: (646) 712 9358
