Shocking. I proposed to my fiance almost a year today, in that year barely had the ring on her hand. I had a diamond and sapphire ring created for her and within a week a diamond fell out and a sapphire was loose. we sent it back to be repaired and they replaced the diamond with one of lesser quality and clarity.another sapphire came lose and also again so did the diamond. finally we decided to allow them to suggest and provide us with a different design to which we accepted and waited another fortnight for. it arrived with no diamond or gems certification and the main central diamond was rocking in its setting!we have demanded a refund and sent the ring directly back. poorest quality "craftsmanship" i have seen with "high end" jewellery, my fiance is understandably heart broken and i am beyond disappointing in their service. we will be taking the refund to a high street / well known jeweller and finding a ring that will last as expected, i would suggest everyone does the same if considering this company.
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