I did very much enjoy the initial consultation which led to the purchase of the ring with no problems at the time.I noticed I received an email inviting me to review very early after I got the ring. This is a bit of a red Flag as i work in CS (Customer Services) myself and find this to be because the company maybe be anxious about customer satisfaction with their organisaiton.The stone fell loose from the ring very close after my engagement so thankfully we were showing it off for about two weeks before this happened.This is not something i find acceptable and is directly in my view to do with craftmanship. As most people know, my purchase for my fiancée from this jeweler is one of the most important purchases a man or couple or anyone can make. full stop. I'd love to tell you this was great, but I must say that this is in the top half of a google search for a reason and that the reputation is doctored by this company and you should avoid this jeweler at all costs. Please avoid.
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