I recently bought four 4.7m LED strip lights from this seller, spending over £700. Unfortunately, a small part of one of the strips was defective right out of the box. When I reached out to the representative to resolve what should have been a simple issue, I received a dismissive and unhelpful reply, essentially saying it was 'not their problem.' Given the amount spent, I expected better professionalism and after-sales support. The customer service experience was terrible. A company in the lighting sector should support its products, especially when a fault is reported immediately. Based on this experience, I will not order from them again.
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Led Profile and Strip Lighting