Review Time
We have relied on this service multiple times for our electrical needs and have consistently been impressed. The guidance offered over the phone is truly beneficial, delivery schedules are dependable, and the quality of the products is outstanding. It's reassuring to have a reliable partner for all our LED strip needs.
We have engaged this service multiple times for our electrical contracting needs and have always been impressed. The advice given over the phone is genuinely useful, delivery times are dependable, and the product quality is exceptional. It's reassuring to know we have a reliable partner for all our LED strip requirements.
I recently bought four 4.7m LED strip lights from this seller, spending over £700. Unfortunately, a small part of one of the strips was defective right out of the box. When I reached out to the representative to resolve what should have been a simple issue, I received a dismissive and unhelpful reply, essentially saying it was 'not their problem.' Given the amount spent, I expected better professionalism and after-sales support. The customer service experience was terrible. A company in the lighting sector should support its products, especially when a fault is reported immediately. Based on this experience, I will not order from them again.
I ordered two LED strips for my bathroom—a clean IP-rated one and an RGB one for under the vanity. Everyone I interacted with was prompt and helpful, tailoring products to my needs. One of the lights had an issue, and a replacement was sent almost immediately. Fantastic products and customer service. I couldn't recommend them more and will definitely use them again!
I don't often leave reviews, which is ironic since I found this service through their five-star ratings. However, I truly appreciate this company. Great team to collaborate with. I reached out for a home cinema project and a kitchen lounge area. Everything needed to be custom, and as a homeowner, I was unclear about my requirements. The representative was exceptional, asking the right questions and providing fantastic solutions. I wanted ambient lighting for movies and bright LEDs for casual use, all discreetly hidden in the ceiling. For the kitchen, I desired a custom LED profile that was invisible when not in use but bright enough when needed. The results exceeded my expectations! I'm extremely satisfied with the outcome and the aftercare. Highly recommended!
I want to express my gratitude to the representative who is exceptional at her job and a true asset to the company! Her expertise and customer service are outstanding! Quality products with the latest technology! I rely on this service for all my bathroom and kitchen projects!
I discovered this service on social media while searching for a new LED strip lighting supplier, and I'm so glad I did. From my initial inquiries to both large and small orders, I cannot recommend their customer service and product knowledge enough. A great product is essential, but this service also offers unparalleled support regarding product advice, pricing, and applications. All orders arrive promptly, are packaged exceptionally well, and are labeled with all necessary information. This makes it easy to identify strips for various locations on larger projects. My experience has been incredible so far, and I will continue to support this service.
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Led Profile and Strip Lighting
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