tcgcollecting.tcgplayerpro.com

messed up orders, bait and switches, and looks like fraud.

90% of the orders I've done with them have been messed up in some way.Also; I bought a couple boxes of cards BUT the price went up after so the seller cancelled my order saying they didn't have the product, BUT where selling the same boxes for more money. This has happened with singles also where the price has gone up so the cards I ordered were cancelled. ALso, you have to Watch your cart closely because cards often go from .01 to $20 and will only give you a one time popup letting you know. I have even had this happen between the part I select to finalize my order and the part where it lists all the cards for review making it so they tried to jack my order up and hoped I wouldn't notice. ALSo, The shipping changes often. I only ever select things that say "free shipping over $5) but it's a lie and they charge shipping no matter the amount, or recently instead of free (as advertised) it becomes "discounted shipping" which is just fraud. ALSO, recently I tried to get an order ready for the black friday event, but they ended it 4 hours early (it takes Hours to arrange a cart of cards to not get fees. Frankly the time is Not worth the savings, which is getting less and less). I contacted customer service about it immediately and the person pretended like they were going to help, but said I'd have to put my order in before he could give any discounts and that he saw my cart had items in it and go ahead and put the order through and he'd talk to management. THEN after I put the order in he says they don't usually do that and he can't do anything... Which is also fraud. I looked into them closer after this and found out they literally moved out of a state to stop a union from forming (firing everyone in the process), and have a reputation for being all around horrible. Now that I know (wish I'd looked into them sooner, obviously a company that breaks the law to screw over their employees will break the law with their customers too) I will never use them or ebay (the company that owns/controls them).

Date of experience: Dec 09, 2025