Review Time
Got to the event literally 30 seconds late and the idiotic f’r I guess that runs the show would not let me. This happened at paetow high school. This ticket company and the organization in the high school all should be sued and be ashamed of themselves what they do. Open the door I’m handicapped and that’s the reason I was late cause it takes me longer than regular to get places no refund policy if I knew how to sue these people and bring legal action against them I would do not support this company.
I put in an order for $300-odd of merchandise from 5 different vendors. My credit card was charged, I got a confirmation email, etc. All good so far.
Literally 2 minutes later I got an email that said my order was cancelled. No reason given. No way to contact anyone. Links to the site for help do not provide a phone, nor email. There is a "HelpBot" which is entirely frustrating and useless. There is no way to find out what's going on.
I am wondering if this place is just plain fraudulent, given the terrible reviews here in Trustpilot, that I wish I had seen earlier.
I put in an order for $300-odd of merchandise from 5 different vendors. My credit card was charged, I got a confirmation email, etc. All good so far.Literally 2 minutes later I got an email that said my order was cancelled. No reason given. No way to contact anyone. Links to the site for help do not provide a phone, nor email. There is a "HelpBot" which is entirely frustrating and useless. There is no way to find out what's going on.I am wondering if this place is just plain fraudulent, given the terrible reviews here in Trustpilot, that I wish I had seen earlier.
Still dont understand how this shit site dosnt require I mages of cards when they cost 200+ ove recievd cards that are not as described and at this point my patience has ended i will no longer be using thos shit site and will happily pay more on ebay knowing I can see what im buying
90% of the orders I've done with them have been messed up in some way.Also; I bought a couple boxes of cards BUT the price went up after so the seller cancelled my order saying they didn't have the product, BUT where selling the same boxes for more money. This has happened with singles also where the price has gone up so the cards I ordered were cancelled. ALso, you have to Watch your cart closely because cards often go from .01 to $20 and will only give you a one time popup letting you know. I have even had this happen between the part I select to finalize my order and the part where it lists all the cards for review making it so they tried to jack my order up and hoped I wouldn't notice. ALSo, The shipping changes often. I only ever select things that say "free shipping over $5) but it's a lie and they charge shipping no matter the amount, or recently instead of free (as advertised) it becomes "discounted shipping" which is just fraud. ALSO, recently I tried to get an order ready for the black friday event, but they ended it 4 hours early (it takes Hours to arrange a cart of cards to not get fees. Frankly the time is Not worth the savings, which is getting less and less). I contacted customer service about it immediately and the person pretended like they were going to help, but said I'd have to put my order in before he could give any discounts and that he saw my cart had items in it and go ahead and put the order through and he'd talk to management. THEN after I put the order in he says they don't usually do that and he can't do anything... Which is also fraud. I looked into them closer after this and found out they literally moved out of a state to stop a union from forming (firing everyone in the process), and have a reputation for being all around horrible. Now that I know (wish I'd looked into them sooner, obviously a company that breaks the law to screw over their employees will break the law with their customers too) I will never use them or ebay (the company that owns/controls them).
TCGplayer advertised a sale offering 10% back on purchases which they failed to honor despite the purchase being with the site within the stated promotional period and showing up as TCGplayer in my billing statement. At no point was it indicated that my purchase was an exception to the promotion. I contacted them, thinking it would be an easy fix- the company then blamed me and offered no solution whatsoever.Beyond this, the company has seen a notable decline in quality lately and I simply can't recommend using them for online purchases anymore when more reliable and trustworthy services like Card Kingdom or cheaper ones like Cardsphere exist. I don't care who you use as long as it's not them- TCGplayer won't be getting any more of my business!
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