I recently upgraded to a 65-inch model, attracted by its features. While the TV itself is impressive, I faced issues that I reported to customer support. They responded quickly, but ultimately could not resolve my problems and directed me to the retailer for further help. This has been a frustrating experience, as the information from the company doesn't match the retailer's, leaving me caught between two indifferent parties. I was excited about this TV, but now I'm considering a return.
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