Bought a TCL Q7C TV from Sonic Direct in Bradford. I watched an unboxing video on YouTube prior to TV being delivered. When unpacking I noticed no poly protection on speakers or bezel as in video. Screws that attach the base, no plate in where Phillips screwdriver fits. I should have seen sense and returned it. Been playing with the many picture settings now for 3 weeks still haven't got a decent picture you'd expect from a £640 55 inch TV. Due to missing poly film protection and screws the TV has obviously been to another customer who has returned it. But TCL and Sonic both swear it's brand new. Wish I'd read the reviews on TCL on here before buying. TCL won't replace it neither will Sonic without TCLs say so. You live and learn.
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