Not happy using TD App on IPad. Can’t find my tax documents & year-end tax information. Called the number provided. Had my identity confirmed after access card entered & security code confirmed. Was connected to first agent, couldn’t help me. Transferred me to a second agent who also couldn’t help me. Then a third agent came on, and he asked me for my access card number. Now, I refused to give him that because how do I know that he’s authentic & also he should have my information displayed on his computer especially if I had been transferred 3X. I ended my call with frustration.
I had used been accessing my TD accounts via IPad login but for the last 2 weeks an error message kept showing. So I decided on downloading the TD App which was a mistake. I’m not happy with this App at all!
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TD Bank®, America's Most Convenient Bank, provides full banking, lending & investment services to people & businesses at over 1,200 locations in the USA.