I was with TD for 30 years. I had my first mortgage with them in 1989. At first I had an account that had no transaction fees, then they required a minimum balance, then they increased the minimum balance, then they tried to tell me my account would be moved to a new account were there were banking fees applied because they were going to discontinue their transaction fee for free account. Years later I had pre approved for a new mortgage because I was refinancing my house because my ex-wife embezzled half of my assets, and once it was time to get is started they would not honor their pre-approval and I had to scramble to find a mortgage. I used a mortgage broker, found a mortgage, closed my TD account, never to deal with them again. My business partner deals with TD and when she tried to start a simple business account for us we had nothing but incompetence getting it activated. We had 4-5 appointments which still has not come to fruition. It has been very frustrating to deal with them. I had to tell them my address at least three times in person and over the phone, before it was actually recorded in their records. Not happy. Recommend not using this bank. Find something better. Terrible, incompetent customer service.
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The Toronto-Dominion Bank is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario.
