I subscribed to TDS Telecom’s internet service at my home and the experience has been horrible. In the residential neighborhood I lived in North Fort Collins, Colorado the internet service provider options were very limited. I unfortunately selected TDS Telcom. 1.-The service is not as advertised. Its far slower internet speeds then they claim. 2.-The service is unreliable. I was calling at least twice a month with outages while trying to work from home. When you call for service or repair they have no idea what is going on with their own network and simply read from a script and have no clue when it will be repaired. 3.- When you terminate their service and return their leased equipment, they lose the equipment you returned and claim you owe them for leased equipment valued at $465. Calls to customer service and customer service management get you nowhere and resolve nothing. AND after 7 months of begging and pleading for resolution through their mismanagement and incompetence they send it to collections and damage your credit. DO NOT subscribe to any TDS Telecom service in any city ever. Buyer Beware !!!
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Serving rural and suburban communities across the United States.