So sad to be reporting a terrible end to my attempt to work with a local Credit Union instead of a Big Bank... but my experience with Teachers has been so bad I can only hope warning others will do some good. The details of my awful time with Teachers website, app and customer support are unimportant other than their leading me to decide to close my account, which they are refusing to do?! It's a checking account with over $3,000 in it, and they are telling me it's frozen because their 'back office' wants my monthly bank statements from the Chase account I used to fund it?? I'm definitely NOT doing that at this point, so I've opened a complaint with the BBB and am sharing my experience where it might help, in places like this.
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