Pure scam. They delete their google reviews every now and then to lure people in.Why it's a scam:- They take an agency fee, illegal according to Ley 12/2023, de 24 de mayo, por el derecho a la vivienda.- Every month and according to what is stated in the contract, they ask tenants to pay extra for excess use of utilities. However, they are sometimes unable to provide the invoices proving the excess amount, or the calculations they made for the prorata. This amount can sometimes be an extra 70 euros per month, DO NOT PAY IT!- They cut off internet in our flat for about 2 weeks becasue they wanted to change provider, which breaks the Ley de Arrendamientos Urbanos (LAU) since it was on their own initiative.- According to the contract, you have to send an email at least 1 month before you leave the flat or you won't get your deposit back. Even if you do so, like I did, they don't do any check-in when you enter the room and when you leave tell you that you damaged the room and won't give it back to you in full. My contract ended over 3 months ago, and they are still "processing" the payment.If you have been scammed by this company:1. Threaten them by email of sending them a Burofax + deposition with Consumo Madrid.2. Send a Burofax (30 euros)3. Complain with Consumo Madrid (free)They WILL scam you if they can, so respond firmly with legal measures.
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