My experience with this agency has been terrible. I rented a room in Barcelona from September until March 2025, and according to the contract, my deposit should have been refunded within 30 days of moving out. That deadline has long passed — and I still haven’t received a cent.What’s even worse is the complete lack of communication. Since March 25th, Giulia Iliev, the person supposedly handling my case, has gone completely silent. I’ve reached out several times, but my messages have been ignored. And now, she’s blocked me on every platform and even deletes the comments I leave on Instagram.At this point, it’s almost entertaining to keep calling them out. It’s not really about the €500 anymore — I hope that amount won’t change my life — but I refuse to let them win by disappearing and hoping I’ll give up. I probably won’t ever see that money again. I wouldn't be surprised if they somehow claim it was never paid. But if there’s one thing I can do, it’s make sure I’m remembered as the most annoyingly persistent client they’ve ever had — especially by Giulia.If you're looking for a professional, trustworthy, and responsive agency, do yourself a favor and look elsewhere.
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