I rarely leave negative reviews, but our experience with TeamSport Racing was so shockingly bad that it warrants warning others.We were met with utter disrespect and rudeness when trying to resolve a simple booking issue. Both Ellie and Daniela spoke to us in an incredibly unprofessional manner over the phone — raising their voices, interrupting, and even using inappropriate language. This was not just a bad day or a misunderstanding — this was a clear lack of basic customer service standards and human decency.After being treated this way, we no longer felt comfortable racing with TeamSport and requested a refund. Not only was this refused, but it was done with zero empathy or understanding for the situation. Instead of trying to resolve the issue, we were dismissed and made to feel like an inconvenience.A business that treats its customers with such hostility doesn’t deserve your time or money. There are plenty of other karting venues out there — ones that understand how to treat people with respect. Avoid TeamSport at all costs.
Claim your business profile now and gain access to all features and respond to customer reviews.
