Review Time
we had a great experience here if your in to a more thrilling make sure you go for a later booking
staff was extremely friendly
corners can be rough if you don't know how to turn or are in a big group
had unused credit with Teamsport and email correspondence saying I can use this at any venue and it would stay on record. When I called up to use the credit I was told it had expired. Not sure how money expires (wasn't a voucher) but ok. Asked to speak to the manager who made himself / unavailable to talk. Moving onto Office of Fair Trading and Standards next.
had unused credit with Teamsport and email correspondence saying I can use this at any venue and it would stay on record. When I called up to use the credit I was told it had expired. Not sure how money expires (wasn't a voucher) but ok. Asked to speak to the manager who made himself / unavailable to talk. Moving onto Office of Fair Trading and Standards next.
I've been going to Transport Nottingham for a couple of years now and I'm not sure what has changed but this was by far the best visit to date. It's the first time that races have been pretty much on time, super smooth change overs and the staff were friendly as always. Well done to all the team there, it was a great experience. Just a shame you can't make it a bit warmer lol
My son visited Eastleigh with two friends to celebrate his birthday. Everything was fine until the final corner, when one of his friends spun out and badly injured his knee. He was extremely upset, required medical attention from the manager and was given an ice pack. Incident forms were completed and the parents informed.At no point was I offered the option to return using the 6 month incentive. With a crying, limping 10-year-old, my priority was getting him home - not discussing future bookings. When I later called to rebook a session for my son and husband, I was told the discounted incentive no longer applied and couldn’t be offered over the phone. Despite explaining the exceptional circumstances, they refused any flexibility, even though I was trying to book two more sessions.I am extremely angry with the lack of empathy shown by their customer service and feel they need to show more understanding and decency, especially when a child is hurt during what should be a fun occasion.
As a long time Karter at TeamSport I'd say it's mostly been a positive experience, aside from the odd entitled staff member or faulty track sessions/Karts I genuinely do enjoy myself. The price probably isn't worth it if you don't have a membership? but if you're young and want to get the most out of it, I advise Cadet Academy. Remember this is a motorsport, You're not always going to have a positive run. But TeamSport could definitely do better with Staffing/Kart Maintenance. Your motto is putting the customer on the pole! Preach it!
WARNING: it’s Disgusting how they rob you of your money, £4 for a bottle of coke, £4 for a tacky balaclava, £6 a pint of larger n the food is extortionate and crap, some of the carts are crap n they cram upto 20 drivers on which just causes endless stops of the race , I’ll never go here again, they can keep it …. There’s far better tracks around than this place …. Total waste of money
When going to reception, the lady was extremely rude and had a bad attitude. She did not answer my questions and instead kept repeating her own. She accused me of stealing stock, which really ruined my night.I will go go-karting again, but definitely not at Docklands for sure!!!
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