I booked my dad and son in for a go karting session (2 X 15 mins) on Saturday. My son was spending the weekend with his grandparents and I thought they would both really enjoy this.Sadly they were both very disappointed.Firstly the wait times. It seems too many people were booked onto the session which meant very long wait times to get on the track. As a "goodwill gesture" they were offered a 2nd 15 minute sesssion, however this was actually part of the deal I paid for! Very cheeky and deceiving to make out this was a bonus when it was already covered by what I paid. Secondly, course rules did not appear to be followed by the staff. My son, being 11 was put in a slower kart and had racers bump into him and fly past him not adhering to rules, nor getting taken off the track when doing so which made for a pretty awful experience. This was booked as a family course and I find it shocking that course etiquette was not enforced by the staff. This could have resulted in serious injury (in fact one racer was taken off with whip lash). One to watch out for if taking younger kids onto the course.Additionally without being advised, they had to pay a further sum of money for gloves and neck scarf which just seemed like a complete rip off. Lastly there was no mention that my son would be in a slower kart, kind of defeats the purpose of a "race".All in all very disappointing and won't be coming back.
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