*** update. was refunded partial. i had a yearly subscription that was paid in full and was cancelled upon renewal. when renewal time came up i notice a new full year charge on the credit card. i had asked them to cancel and requested a refund. i will admit i did not notice the charge until 4 days later in which i immediately sent an email to support requesting the reversal of charge. i even offered to have them charge me for the month since it was 4 days past but refund the rest of the year as i would not be using it and it is a service that has not even been delivered. i did not want to pay 1400usd for the remainder of the year for a discord i no longer use. i do not understand why they chose to stop responding and never sent me a refund. this is caution to anyone signing up in the future. if this situation is fixed ill update the review.
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