I would give zero stars if possible. This has been the worst experience I've had with any company. My air conditioner is still not delivered, and it's been 16 days. I had to redirect the order because it was so delayed, and since my holiday ended, I had to return to work, informing them that our office hours are 7-4. Once again, they failed to show up. I seriously doubt I will ever receive my product. There seems to be no way to lodge a formal complaint. I will never purchase from a company that employs such untrustworthy practices again. I'm very dissatisfied.
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