A complete and utter lack or care for missing parcels. The chat bot and team rep chat system online is completely useless providing generic copy and paste responses and then to top it off they leave the chat before actually resolving anything all. I am also convinced that the online complaint forms go straight into there junk mail either that or they get so many that they can’t respond to them. TGE please don’t waste my time by responding to this review I have absolutely no confidence in your ability to find my very expensive missing parcels and I cannot handle another one of your generic useless responses.
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