Tried to return an unworn hoodie ($110). The hoodie photos on the website did not accurately portray the garment. Neither of my sons liked it! It had very "shiny" elements and decals that were not evident on the website. So the hoodie WAS NEVER WORN AND HAD ALL TAGS AND PACKAGING INTACT!! I had to send them photos, etc. in order for them to "approve the return", which they did. I then shipped it back to them via UPS ($16.97!!) and then they informed me that they would not refund me! Horrible horrible customer service. Long story short, I filed a dispute with my credit card company. I will NEVER shop with them again!!!
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