Great products and HORRIBLE service! Ordered a beautiful Minnesota Twins varsity jacket that unfortunately arrived much smaller than advertised. Simply trying to exchange it for a larger size while still receiving the introductory 10% discount was a nightmare that literally turned out to be impossible to accomplish. They don't have a phone number or an interactive chat so you have to communicate via email. And four times in a row their return emails completely ignored critical points included in my inquires. I finally gave up and decided to just return the jacket. I then had to exchange an additional half dozen emails and send them several photos just to get approved for a return. And then they don't send you a return label or provide a bulk shipping rate so it cost me $30 simply to return one jacket from Minneapolis to New York. I loved the jacket, but will NEVER do business with these clowns again!
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