teamsnap.com

1.1
1.1 Based on 21 reviews

TeamSnap has taken the organization of youth, recreational and competitive sports into the 21st century. 15 million coaches, administrators, players and parents use TeamSnap’s web and smartphone apps to sign up, schedule, communicate and coordinate everyt...

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Demon_infernal82
Teamsnap has no customer service number…

Teamsnap has no customer service number to call. I had multiple issues and it took an hour and 15 minutes of email/chats to address the issues, none of which were my fault. It would have been FAR faster for both the customer service representative and me, if we had been able to talk and work through the issue. They would not give me the manager to email chat with. They have customer service agents for "league" commissioners to talk to, but only league commissioners can talk to the agents. When our commissioner called the agent, she was out of the office for the next 3 weeks (which is fine someone is on vacation), but the recommendation was to go through the same web/chat process. The TeamSnap product has too many issues/glitches and the customer service process is one of the worst that I've expereinced. I'm trying to be factual here.

1
Date of experience: Jul 29, 2024

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Business Details

  • TeamSnap has taken the organization of youth, recreational and competitive sports into the 21st century. 15 million coaches, administrators, players and parents use TeamSnap’s web and smartphone apps to sign up, schedule, communicate and coordinate everything for the team, the club and the season. TeamSnap makes organizing sports as simple as click, tap and go.See more

  • email support@teamsnap.com
  • language https://www.teamsnap.com

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