Customer Service Extinct - Our non profit sports group purchased the one year subscription and there isn't any customer service. The onboarding experience is only through tutorials. Scheduling customer service says its convenient but doesn't even exist. They schedule two months out which isnt convenient when you need customer service for your tournament or customers. They sold us fake promises and the system is not intuitive. We tried working with them from August 2023- the day before the tournament in June 2024 and never received a call, assistance or any support at all. One star is too many!
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TeamSnap has taken the organization of youth, recreational and competitive sports into the 21st century. 15 million coaches, administrators, players and parents use TeamSnap’s web and smartphone apps to sign up, schedule, communicate and coordinate everything for the team, the club and the season. TeamSnap makes organizing sports as simple as click, tap and go.See more