Our car wouldn't start so we assumed it was a dead battery so tried to jump start it with no luck and had it on charge for 10mins from another car but no luck. As it had electric hand break we couldn't push or tow it either so with that we required a recovery truck and there wasn't any availability in our area so we tried Tears who were 30miles away. Having read the reviews I was nervous especially when you have to pay upfront of £165, however the recovery truck did arrive 2 hours later then the time the office said so in total we waited 3 hours but he was a lovely guy and confirmed it was a dead battery and the jump leads we had wasn't strong enough, we'd have needed to put it on charge for over 30mins or need an electric charger in future to give it a good volt of electric. But he got the car started and it's been fine since. Thanks.
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