tearsrecovery.co.uk

3.4
3.4 Based on 18 reviews

...

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Miriam Ross
Tears of Kings Lynn. Poor all round 1*

Extremely poor services and customer service. Vehicle got damaged via road rage. Rear window completed smashed. Tears of Kings Lynn took control of my vehicle on Sunday 14th August. Kings Lynn had torrential rain for several days where this company left my car open to the elements. When I enquired if my car looked like it had a mini swimming pool in the back, the answer from a Darren was "Most liķely" This Darren also when spoken to about giving my permission for the police to take forensics, his reply was "No offence but your permission does not count, neither have the police have a say because we take our orders from the RAC and if they tell us to release the vehicle tomorrow, then it will go to the repairers without any notifications to yourself" Extremely poor attitude. 1* is being generous and if any further damage has been caused by their lack of care and negligence, then further action will be taken against them and they will be held fully responsible.

1
Date of experience: Aug 25, 2022

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