I have been harassed and bullied when cancelling services. Initially, Tebra had no cancellation policy when I signed on and then told me I had to give them 30 days when I tried to cancel over a year later. That turned into 6 months when I spoke with the final rep. Tebra has sent me a multitude of threatening emails stating I owe them money even after cancelling services and are now threatening to send those bogus bills to collections. They are refusing to drop it even after I spoke with multiple reps and told them I cancelled services. One rep said my cancellation wasn’t final because I didn’t respond to some email AFTER I had cancelled with a rep!I advise against using Tebra as an EMR. I will be reporting them to the BBB.
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