I saw the response regarding data export, and it feels completely untrue. I checked the data export page today and was surprised to find that my request isn't even listed. So, I submitted another request through the portal and reached out to the support team via their customer service page. It's been a month now, and no one has reached out to me. Even if they did reach out, as they claim, was it to inform me that my data is ready, or just to ask if I really need it? Additionally, I want to mention that the representative I contacted (not the other way around) asked if I could pay thousands of dollars for my data to expedite the process. P.S. I'm glad that the person who replied to my review acknowledged that other issues exist since no comments were made about them. I can highlight several other problems if anyone wants to reach out, so they don't end up with this subpar service. I’m still waiting for my data!!
Claim your business profile now and gain access to all features and respond to customer reviews.
