The product itself was fine, and the order was dispatched relatively quickly. However, the delivery time was very long due to delays during transportation, which resulted in the package taking over a month to arrive.Another order placed around the same time arrived much faster, which highlighted the inconsistency in the delivery experience.Customer service was polite and responsive, but despite the unusually long delivery time caused by transport delays, the return process still required the customer to cover the return shipping. Under the circumstances, this could have been handled more flexibly.Overall, the product quality is good, but the delivery and return experience could be improved
Claim your business profile now and gain access to all features and respond to customer reviews.
Since 2005, we’ve been creating rock-solid protection that lets you use your tech devices carefree.
We get that you're going to drop your tech more than once, so unlike other cases, ours protect drop after drop. The impact absorbing technology in our cases is designed by dedicated in-house scientists and is totally unique to tech21, ensuring that we’re offering the most durable materials and best drop protection around.
And now with the addition of biodegradable materials and microbe-fighting formulas, tech21 products offer cleaner, more sustainable phone protection.See more
