DON'T buy from even Authrozied Retailer. I bought an iPhone 17 Pro case from Amazon the authroized retailer, sold by "Amazon Export Sales LLC". The product came damaged, I followed Amazon's Instruction to FIRST CONTACT the Tech21 customer service for replacement (because Amazon page only offers the "return" somehow but not "replace"). I got an email reply after 4 DAYS, just to said the below:"Hello, We are sorry to hear about your inconvenience, Unfortunately we do not handle purchases from other companies. So hopefully the store of purchase "Amazon" can assist you further. best, "- Not even knowing who served you, no attention no name no basic politeness! And what is even worse, they do NOT handle purchase from their Authorized Retailer!I have been a fan for Tech21 since my iphone X. Never been into such problem. My last iPhone16 Pro which was bought from Amazon official retailer was actually covered with legit warranty. No idea how the team works not. So disappointed!
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Since 2005, we’ve been creating rock-solid protection that lets you use your tech devices carefree.
We get that you're going to drop your tech more than once, so unlike other cases, ours protect drop after drop. The impact absorbing technology in our cases is designed by dedicated in-house scientists and is totally unique to tech21, ensuring that we’re offering the most durable materials and best drop protection around.
And now with the addition of biodegradable materials and microbe-fighting formulas, tech21 products offer cleaner, more sustainable phone protection.See more
