Order 2 cases for new phones on Sept 13 and 14. After several days I contacted them to ask when the items would ship, was told the following day. It is now 8 days after, and they shipped today. I reached out to the company several times and did not receive any replies. Then I sent a final email requesting that they cancel both orders- again, no response. I added that the charges were disputed with my credit card company. Today I received an email that both items shipped, so I contacted them again, requesting assistance with a return. Their website tells you to access the "Return Form", unfortunately, there is no Return Form. The tel number posted on their site is wrong, I found it eventually on another consumer site but you can't reach a live person- a recorded message tells you to email them. What a mess of a company.
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Since 2005, we’ve been creating rock-solid protection that lets you use your tech devices carefree.
We get that you're going to drop your tech more than once, so unlike other cases, ours protect drop after drop. The impact absorbing technology in our cases is designed by dedicated in-house scientists and is totally unique to tech21, ensuring that we’re offering the most durable materials and best drop protection around.
And now with the addition of biodegradable materials and microbe-fighting formulas, tech21 products offer cleaner, more sustainable phone protection.See more
