Been a long time customer of tech 21 when I got my first iPhone over 10 years ago. Have stood by only using their cases and screen protectors and recommending to family and friends. Unfortunately my most recent purchase will be my last with them and I’ll be taking my business elsewhere and recommending the same to those previously recommended.Only reason I won’t give it 1* is for the fact that their cases still provided support, but after receiving one worded responses to my email - “understood.” And a sheer lack of reading comprehension from the agent(s) (don’t know who I was speaking to as emails were never signed off!) I won’t be recommending any more. Screen protectors no longer protect the phone edge to edge as they once did yet cost remains the same. You would expect if paying a high premium for such a product it would be of high standard but not any more.I sincerely hope as a company you reinvest your profits into better customer service, for such a large, well-known brand as yourselves I expected even basic etiquette when it comes to a customer query.
Claim your business profile now and gain access to all features and respond to customer reviews.
Since 2005, we’ve been creating rock-solid protection that lets you use your tech devices carefree.
We get that you're going to drop your tech more than once, so unlike other cases, ours protect drop after drop. The impact absorbing technology in our cases is designed by dedicated in-house scientists and is totally unique to tech21, ensuring that we’re offering the most durable materials and best drop protection around.
And now with the addition of biodegradable materials and microbe-fighting formulas, tech21 products offer cleaner, more sustainable phone protection.See more