I purchased a Panasonic Radio/CD, when delivered I discovered that it did not have the advertised remote control and subsequently learned from Panasonic that the particular model did not have a remote control. Decided to return the item but it took Tradeinn 32 days to issue the return label, after several emails etc. etc. Eventually, it was delivered to TechInn and I assumed it would be a straightforward transaction. Not so, after some days I received an email that the item had been forwarded to the manufacturer as it was still covered by warranty and there would be a delay of 2/3 weeks until it was established if there was a fault. After several emails to TechInn, pointing out that the item was returned for a refund, due to the fact that it was incorrectly advertised, they eventually processed the refund.I then received an email from Maria, Customer Service Manager asking me to rate my experience, which I did. I then received an email to advise that she would look into the situation and respond. I responded that I did not think she would as I had 2 previous similar emails from her, relating to this transaction, but nothing ever happened. The order was 61523307, as Customer Service appears to respond to reviews by requesting order number in the pretence that the review will be acted upon. The customer service department is an absolute joke, stock irrelevant answers provided to emails etc. etc. etc.
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Techinn is an online technology store where you can find everything related to computers, electronics, mobiles and gaming whose geek community has been increasing over the years at a great pace in many countries all over the world and who are real lovers of technology.
Our team of technology and computer experts have chosen the best products for guaranteed quality, excellent durability, good performance, connectivity, speed, power and great storage so that you can find a large variety of electronic items of the leading brands, such as Xiaomi, Samsung, Apple, Asus, Nintendo or many more.
Techinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world, with fast delivery times and a 30-day returns policy.
✅ Online IT and electronic store with great prices. See more
