This is about the Technics SC C70 all in one music system which I purchased in August 2022. One of the features offered was internet radio and this was one of the features I wanted, however it has never worked. Reading reviews on the internet it seems there have been ongoing issues with the third party internet radio VTuner and these issues go back long before I purchased the unit. I contacted the help desk at Technics, now Panasonic, and was told they are working on the issue. I checked again a few months later and was told that issues cannot he resolved and that internet radio will not work. My concern is that this feature was advertised and part of the reason I bought the item, and clearly the issues that I highlighted have been ongoing long before I bought the unit, yet adverts still highlighted internet radio as an option. I made contact again to highlight that many retail sites still advertise internet radio as an option so anybody buying the SC C70 will be disappointed if they want internet radio and in my opinion the adverts are misleading . I was told that Technics website does outline the fact that internet radio is no longer available but various retail sites, as stated, still advertise internet radio as an option. I received a reply recently to say that my concerns have been passed on to a higher team but nothing since. Clearly many people who purchased the SC C70 have raised this issue on many internet sites and Technics need to sort something so that we can access internet radio and stop retailers from advertising incorrectly.Technics please do the responsible thing and sort the issues raised, theSC C70 is a really good piece of equipment apart from this one problem.
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Technics is a Japanese brand name of the Panasonic Corporation for audio equipment.
