I purchased a tracker for my relative who has dementia. The original device worked for approximately one week before it stopped charging. After contacting them, a replacement was sent.
Unfortunately, the replacement has also been unreliable. It worked intermittently and now permanently shows my relative as being at home when they are not, making the device inaccurate and unfit for purpose.
Given that this product is intended for safeguarding a vulnerable person, its failure is extremely concerning. In addition, the lack of telephone support has made resolving these issues difficult.
As a result, I have cancelled the renewal payment.
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http://www.FeelTranquil.com | Tranquil is the new name for TechSilver. We sell in the USA, UK and Ireland.
Get the peace of mind you deserve and help your loved one live independently at home.
We combine outstanding service with the world's best technology to make life easier, safer and more enjoyable e.g. GPS Trackers for Dementia, Personal Alarms for the Elderly, Fall Detectors, Medication Dispensers + More
We're the USA, UK and Ireland's leading provider of GPS trackers for seniors, with devices that have world-leading battery life and design
Having helped millions of families across the world, we can help give you peace of mind whilst helping your loved one to live safely, independently and happily at homeSee more
